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Storm damage & insurance claims

Hail and wind damage roof repair in Madison

Dane County's storm season runs from late April through July: hail from supercells tracking up from Iowa, and straight-line wind that takes shingles off the west-facing slopes in Sun Prairie and Verona. Here's what to do in the first 48 hours, what a claim actually covers, and how to keep a storm chaser off your roof.

Storm damage help

(608) 807-5003

Mon–Sat 7am–7pm
Serving Madison and Dane County

The storm track, and who gets hit first

Dane County's damaging storms come from the southwest. They build over Iowa County in the afternoon, cross the Wisconsin River, and hit Verona and Fitchburg first, then the west side of Madison, then the isthmus, then Sun Prairie and DeForest on the way out. Hail is worst in May and June; straight-line wind runs through July and into August. The subdivisions with the most exposed west-facing slope — Hawks Landing, the newer parts of Verona, the open ground around Sun Prairie — lose shingles first.

What happens next, day by day

The night of the storm. Stay off the roof. Wet shingles on a two-story after dark are how people get hurt. If water is coming in, move the furniture, put a bucket under it, and photograph everything with a time stamp. Emergency roof repair Madison companies do that night is tarping, and only tarping.

The next morning. Walk the yard. Shingles on the grass, granules piled at the downspout outlets, dents in the gutters, the mailbox, the AC condenser fins. Call us. We tarp exposed decking ($300–$700 for most roofs), photograph the damage from up top, and write a scope.

Days two to seven. Call your insurer with the photos and get the claim number and the adjuster's name. This is also the week the out-of-state trucks appear. Don't sign anything yet.

Weeks two to six. The adjuster visits. We meet them if you want us there, chalk the test squares, and walk the slopes together. Then the repair or replacement gets scheduled; after a big storm, expect three to six weeks for anything that isn't leaking.

Hail or wind: what the adjuster is looking for

DamageUp closeWhat it means
Hail bruiseDark, soft spot the size of a fingertip where the granules are gone and the mat is crushedCounted per 10 x 10 ft test square on each slope; enough hits and the slope is replaced
Wind creaseA horizontal fold line across a shingle that lifted and lay back downThe mat is broken; it leaks next spring
Missing shinglesBare underlayment or deckUrgent; tarp now
Tree strikeBroken decking, sometimes raftersEmergency; structural
Dented soft metalsGutters, vent caps, chimney caps, condenser finsThe easiest evidence that hail actually fell on your house

Hail damage roof repair Madison WI adjusters approve comes down to the count in those test squares, so we chalk them and photograph each one. Storm damage roof repair Madison homeowners get without that documentation is a coin flip.

Wisconsin's rules for storm work

Two things in state law protect you. First, a contractor may not pay, rebate or promise to absorb your insurance deductible; a "free roof" offer is an invoice about to be inflated. Second, if your insurer denies the claim, you can cancel a storm-repair contract within three business days of finding out. We follow both, and we'll say so in writing.

Also read your declarations page. Many Wisconsin homeowners now carry a separate wind-and-hail deductible of 1–2% of the dwelling limit, which on a $400,000 house is $4,000–$8,000. A dozen wind-lifted shingles at $500 is not a claim; a bruised roof on every slope is.

The trucks with magnetic signs

Within days of hail, crews work the doors along Highway 151 in Sun Prairie, Highway 14 through Fitchburg and Oregon, and the cul-de-sacs off Mineral Point Road. Some are legitimate. Many can't pull a Madison permit because they hold no Wisconsin Dwelling Contractor credential, and in two years there will be nobody to call. Before signing an assignment of benefits or a contingency agreement, look the company up on the state credential search and run through our list of questions to ask Madison roofing contractors.

After the check arrives

If the roof was 20 years old and hail got every slope, the payout usually covers a full replacement, and Class 4 impact-rated shingles are worth pricing while you're at it; some carriers discount for them. If only one slope was hit, we'll tell you whether the money is better spent on a repair. The storm damage checklist walks you through the morning after, and the roof inspection page explains what a documented inspection includes.

Hail damage roof repair Madison homeowners hire us for gets the same underlayment, ice barrier and nailing as any other roof we build. A claim doesn't change the spec.

Other roofing services

Roof Repair

Leaks at flashing, boots, valleys and skylights, wind-lifted shingles, soft decking — found from the attic, fixed with a written price.

Roof Repair →

Roof Replacement

Tear-off to the deck, synthetic underlayment, ice-and-water shield past code, architectural shingles with six nails. $9,000–$22,000 on most homes.

Roof Replacement →

Ice Dam Repair & Prevention

Steam removal that doesn't chip shingles, repair of what the water ruined, and the attic air-sealing and ventilation that keep it from coming back.

Ice Dam Repair & Prevention →

Roof Inspection

A walked inspection with photos and a written report — for buying a house, filing a claim, or finding out how many winters the roof has left.

Roof Inspection →

Questions we get asked

Is a few missing shingles worth a claim?

Almost never. A $400 repair against a deductible of $2,000 or more costs you money and puts a claim on your record. Claim when the damage is everywhere: bruises on every slope, a creased slope, a tree through the deck, water inside. We'll price the repair first so you can compare.

How long after a hailstorm can I still claim in Wisconsin?

Policies require prompt notice and many cap it at a year or two. Get photos and a roofer's inspection within a couple of weeks of the storm. After two winters, hail bruises and ordinary wear look alike, and adjusters lean toward wear.

Can you tarp tonight?

After a big storm our tarp crews run from first light to dark, ordered by how much water is coming in. A tarp is $300–$700 depending on pitch and size, and insurers usually reimburse it as emergency mitigation. Save the receipt.

The adjuster called it wear and tear. Now what?

Sometimes that's fair; a bald 25-year-old roof isn't a storm loss. Crushed mats and creases on a 10-year-old roof are, and we can show the difference with close-ups and a test-square count. Request a re-inspection and hand them our report.

Need roof work in Madison?

Call for a free estimate. Mon–Sat 7am–7pm.

Call (608) 807-5003
Call (608) 807-5003